JOB PURPOSE :
The role of the Customer Service Technical is to provide Single Point of Contact for customers /user
placing a service request for technical support. He/She is responsible to provide an efficient helpdesk
service in ensuring compan
● Perform customer service and website content management.
● Ensure to be always compliant to the audit process
● Work together with Subject Matter Experts on quality scoring
● Collects, measures, analyzes, evaluates, interp